💡

Q1: What is Answer.me?

Answer.me is an AI-powered customer support assistant that helps you respond to customer inquiries instantly, improve response times, and provide consistent answers without needing to be online 24/7.

Q2: How does Answer.me help my business?

It reduces missed opportunities, boosts customer satisfaction, and allows you to automate repetitive questions so you can focus on more important tasks.

Q3: Does Answer.me replace my support team?

No — it works alongside your existing team. The AI handles common questions automatically, while complex inquiries can be escalated to a human agent.

Q4: Can I customize the responses?

Yes — you can fully customize Answer.me to match your brand tone, product details, and company policies.

Q5: Will it work for my industry?

Absolutely. Answer.me is designed to be flexible and works for e-commerce, SaaS, service-based businesses, and more.

Q6: Do I need any coding skills?

No — Answer.me is plug-and-play. Setup takes minutes with a simple, guided process.

Q7: How quickly will I see results?

Most businesses notice faster customer replies and increased engagement within the first week of use.

🛠

Q1: How do I set up Answer.me after installing it?

Simply follow the step-by-step onboarding wizard in the dashboard. You’ll be guided to connect your store, customize your AI settings, and activate your chatbot.

Q2: Can I train Answer.me with my own FAQs?